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Office and Administrative Support

If you have questions, please contact us and provide the course title and number.
ecdevelopment@wccnet.edu | 734-677-5060

 
Master the tools necessary to become a successful executive or personal assistant. Learn what it takes to effectively manage a schedule, organize a me ...  View More

BMG 1213

Start date: 04/07/20

Mandatory Fees: $10.00

Room :  LA 146

2 sessions.

Days of the Week : Weekly - Tue, Thu .

Tuition: $115.00

Location : Liberal Arts & Sciences Bldg Location : 
  Liberal Arts & Sciences Bldg.

Instructor : Yvette Adams 



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Today’s customer support encompasses the internet, websites, webchats, and even smart phone apps. The customer experience begins long before a purchas ...  View More

BMG 1122

Start date: 05/28/20

Mandatory Fees: $10.00

1 session

Days of the Week : Weekly - Thu .

Tuition: $115.00

Location : Main Campus Location : 
  Main Campus.

Instructor : Professional Dev., Instructor 

Please read: 30 minute lunch break - participants should ...More



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Improve your phone skills and become more confident in your phone interactions. Discover methods for driving sales, gaining new customers and retainin ...  View More

BMG 1239

Start date: 06/03/20

Mandatory Fees: $10.00

Room :  BE 260

1 session

Days of the Week : Weekly - Wed .

Tuition: $115.00

Location : Business Education Building Location : 
  Business Education Building.

Instructor : Rick Harkness 



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Strategies and procedures are a vital connection between a company's vision and its everyday operations. Discover ways to ensure that things run smoot ...  View More

BMG 1116

Start date: 06/17/20

Mandatory Fees: $10.00

2 sessions.

Days of the Week : Weekly - Wed, Fri .

Tuition: $115.00

Location : Main Campus Location : 
  Main Campus.

Instructor : Professional Dev., Instructor 



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Master the tools necessary to become a successful executive or personal assistant. Learn what it takes to effectively manage a schedule, organize a me ...  View More

BMG 1213

Start date: 07/29/20

Mandatory Fees: $10.00

2 sessions.

Days of the Week : Weekly - Wed, Fri .

Tuition: $115.00

Location : Main Campus Location : 
  Main Campus.

Instructor : Yvette Adams 



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Improve your phone skills to become more confident in dealing with customers and prospects. Learn the essentials of phone etiquette, scripting, persua ...  View More

BMG 1202

Start date: 07/31/20

Mandatory Fees: $10.00

2 sessions.

Days of the Week : Weekly - Fri .

Tuition: $115.00

Location : Main Campus Location : 
  Main Campus.

Instructor : Professional Dev., Instructor 



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