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ecdevelopment@wccnet.edu | 734-677-5060

 
Whether it's a speech you deliver in the boardroom or a one-on-one chat with a coworker, learn to connect with others using the right words, tone and ...  View More

BMG 1206

Start date: 03/10/21

Mandatory Fees: $0.00

2 sessions.

Days of the Week : Weekly - Wed, Fri .

Tuition: $129.00

Location : Webinar Location : 
  Webinar.

Instructor : Jennifer Fansler 

Please read: This program is valid for 5 PDCs for the ...More



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Acquire an understanding of the basic types of negotiation and the phases in the negotiation process. Gain insight into opponents and learn not to set ...  View More

BMG 1228

Start date: 03/23/21

Mandatory Fees: $0.00

3 sessions.

Days of the Week :Multiple Days of the Week :
  Weekly - Tue, Wed .  
  Weekly - Wed .  

Tuition: $129.00

Location : Webinar Location : 
  Webinar.

Instructor : Rick Harkness 

Please read: This program is valid for 4 PDCs for the ...More



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A series of classes for manufacturers and service providers, especially for small and medium-sized companies, seeking to expand internationally for th ...  View More

BMG 1157

Start date: 03/23/21

Mandatory Fees: $0.00

2 sessions.

Days of the Week : Weekly - Tue, Thu .

Tuition: $115.00

Location : Webinar Location : 
  Webinar.

Instructor : Professional Dev., Instructor 



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Master the tools necessary to become a successful executive or personal assistant. Learn what it takes to effectively manage a schedule, organize a me ...  View More

BMG 1213

Start date: 04/06/21

Mandatory Fees: $0.00

3 sessions.

Days of the Week :Multiple Days of the Week :
  Weekly - Tue, Thu .  
  Weekly - Thu .  

Tuition: $115.00

Location : Webinar Location : 
  Webinar.

Instructor : Yvette Adams 

Please read: Note: This class offers the added benefit of ...More



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Strategies and procedures are a vital connection between a company's vision and its everyday operations. Discover ways to ensure that things run smoot ...  View More

BMG 1116

Start date: 04/09/21

Mandatory Fees: $0.00

1 session

Days of the Week : Weekly - Fri .

Tuition: $99.00

Location : Webinar Location : 
  Webinar.

Instructor : Ziad Al-Hihi 



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Gain the skills and learn about the tools that will help you filter through all aspects of your professional and personal life. You'll improve product ...  View More

BMG 1232

Start date: 04/13/21

Mandatory Fees: $0.00

2 sessions.

Days of the Week : Weekly - Tue, Thu .

Tuition: $115.00

Location : Webinar Location : 
  Webinar.

Instructor : Jennifer Fansler 

Please read: This program is valid for 5 PDCs for the ...More



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Today’s customer support encompasses the Internet, websites, webchats, and smart phone apps. The customer experience begins long before a purchase is ...  View More

BMG 1122

Start date: 04/14/21

Mandatory Fees: $0.00

2 sessions.

Days of the Week : Weekly - Wed, Fri .

Tuition: $115.00

Location : Webinar Location : 
  Webinar.

Instructor : Monica Hickson 



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Acquire insight into the varying types of customers and how to best serve them.  Improve your in-person and phone skills to generate return busin ...  View More

BMG 1207

Start date: 04/20/21

Mandatory Fees: $0.00

2 sessions.

Days of the Week : Weekly - Tue, Thu .

Tuition: $115.00

Location : Webinar Location : 
  Webinar.

Instructor : Yvette Adams 



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How employers handle a new employee's onboarding experience is an essential component of successful retention strategies. Discover tools and technique ...  View More

BMG 1127

Start date: 04/21/21

Mandatory Fees: $0.00

3 sessions.

Days of the Week :Multiple Days of the Week :
  Weekly - Wed, Fri .  
  Weekly - Fri .  

Tuition: $115.00

Location : Webinar Location : 
  Webinar.

Instructor : Monica Hickson 



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Improve your phone skills to become more confident in dealing with customers and prospects. Learn the essentials of phone etiquette, scripting, pe ...  View More

BMG 1202

Start date: 04/23/21

Mandatory Fees: $0.00

1 session

Days of the Week : Weekly - Fri .

Tuition: $99.00

Location : Webinar Location : 
  Webinar.

Instructor : Ziad Al-Hihi 



View Details »