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Frequently Asked Questions

 

How do I register?

Online

  • Before registering online for the first time, you must create a student profile.
  • Household profiles allow a single-family account so that adults can register children for youth programs.
  • To register for a class, log in to your account, select “Add to Cart,” enter your credit card payment information and print your receipt.

 
By mail
Mail your completed registration form with check or money order payable to Washtenaw Community College to:

Corporate Training & Lifelong Learning Department
4800 E Huron River Drive, ML-104
Ann Arbor, MI 48105-4800
 
In person
You may register in person at the Student Center building during regular business hours. Payment is due at time of registration.
 
Third party pay
Call 734-677-5060 to learn how companies can pay for employees to attend classes.

How will I know if I got into a class?

You will receive an email with the event details after your registration has been completed. If you did not provide an email address with your registration, you will receive a confirmation by mail. If you have any questions call 734-677-5060 or email eccdoperations@wccnet.edu.

What is your refund policy if I cannot attend a class as planned? 

Drops are accepted up to the start of the first class. No refunds are given, for any reason, once the class starts. Mandatory fees will only be refunded if a class is dropped at least 72 hours prior to the start of the first class. Call 734-677-5060 or e-mail eccdoperations@wccnet.edu.
Include your name, the class title, class number and class start date in your request to withdraw.
 
Please allow seven to 10 business days for approved refunds to be processed. Refunds will be issued using the same method as original payment, unless an electronic voucher to register for another class is granted.

Are classes canceled due to low enrollment?

In most cases, we require at least the minimum number of students for a class to run. You will be notified by email or telephone if your class is canceled. WCC reserves the right to cancel classes with insufficient enrollment.

When is a class canceled? 

WCC makes every effort to maintain the schedule of classes. Occasionally, it is necessary to cancel classes, change instructors, switch rooms or combine classes without previous announcement. WCC is not bound by printing errors in our publication.

How do I print my transcript?

To print a current transcript of classes, just sign in and select "My Transcript" from the left menu bar. In the upper left corner is an export link, select the format you would like and print.

How do I update my profile? 

You may edit or update your student profile at any time. After signing in, access the link entitled “My Profile” to change any of the information. Click “Edit” at the bottom of the page. You may then edit any of the profile fields. When you are finished, scroll to the bottom of the page and click “Submit.”

What are your policies for payment of fees?

Online payment must be made by credit card. We accept: Visa, Mastercard and Discover cards. We also accept payment by cash, check and money order. However, this requires you to register by mail or in-person at the Student Connection offices located in the Student Center building.

How do I know if there is space available?

If a class is already full, a waiting list button appears and you will have the option of placing yourself on the waiting list. If a seat becomes available we will contact you.

Can I purchase gift certificates for classes?

Electronic gift cards are available for purchase online for any dollar amount that can be applied to a class of the recipient’s choice.

Where do I purchase Books for my classes?

Please refer to the class detail section for information regarding books and materials.

Are there discounts available for classes?

The College has discounts in place for emeritus students, full-time and part-time faculty and staff, as well as dependents of full-time faculty and staff.
 
If you are currently emeritus, faculty, staff or a dependent, please create a New Student profile and contact our office at 734-677-5060. It is necessary to confirm status and update your record prior to registering for your first class.

Mandatory Fees:

Some classes require additional fees for supplies or materials. These are noted in the class details. All mandatory fees must be paid at the time of registration.

 
For any other questions or concerns, please contact us during regular business hours at
734-677-5060 or eccdoperations@wccnet.edu.

Hours of Operation

Monday - Thursday: 8:00am to 8:00pm
Friday: 8:00am to 5:00pm
Saturday and Sunday: 9:00am to 12:00pm